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Frequently Asked Questions

Your Queries

We’ve compiled common questions to guide you on your journey with Elevate by CW and our array of virtual assistant services.

Do you only work with creative professionals and startups?

Not at all! While I love working with creative entrepreneurs and new businesses, my services are flexible for any business type or industry.

What do you need from me to get started?

Clear instructions, any relevant files or access (e.g., logins, brand assets), and—if I’m doing bookkeeping—bank statements, receipts, and invoices. The more information I have, the smoother and faster I can work.

How does pricing work?

You can choose from monthly support packages (at a discounted rate) or book ad-hoc services as and when you need them. Monthly packages are paid in advance; one-off projects require a 50% deposit.

At Elevate by CW, the rates are designed to be flexible, catering to your specific needs without compromising quality.

Our Pricing

MONTHLY PACKAGES

For ongoing support, we offer package deals that provide significant savings, allowing you to secure comprehensive services for an extended period.

ONE OFF JOBS

Our hourly rates start at competitive prices, allowing you to pay only for the time you need, ensuring a cost-effective solution for your business.

CUSTOM SOLUTIONS

We understand that every business is unique, hence we offer custom solutions tailored to your specific requirements, ensuring you get the best value for your investment.

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Privacy & Terms

Key Points

•I keep your information safe, secure, and confidential.

•I only collect what I need to deliver the services you request.

•If I’m doing your bookkeeping, I may need bank statements, receipts, and other financial records — all handled securely and deleted when no longer required.

•I never sell your data.

•Payments are agreed upfront — monthly packages are paid in advance, and one-off projects require a 50% deposit.

•You can cancel a monthly package with 14 days’ notice.

•All services are provided under the laws of England and Wales.

 

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